Who should attend?
Juniors, Team Leaders and Middle Managers who are wishing to broaden and improve their knowledge in order to become more effective in workplace.
Duration:
From 3 to 6 hours.
:: Leadership and Management Track
Manager, supervisor, team leader, executive-no matter what your official
title, you’re expected to get the job done through others. Management success
depends upon your abilities as a coach, team builder, master delegator, time
manager, and employee motivator and disciplinarian. The job-within-thejob
often expands to include resolving conflicts, eliminating unacceptable
behavior, hiring the best employees--and terminating when necessary.
- The Art of Management - The Story of Quality Management
- The Art of Motivation - Reading the Annual Financial Report
- The Art of Coaching - HR Best Practices
- The Art of Delegation - Immutable Laws of Marketing
- Effective Organizational - The Art of Marketing
- Communication - Achieving Customer Service Excellence
- The Art of Leadership - Making Performance Appraisals Work
- Practicing Leadership
- Successful Team Building
- The 6 Sigma Story
:: Business Skills Track
The ability to put your best foot forward, communicate effectively, resolve
conflict and confidently handle any situation with finesse and skill are not
only desirable business skills, but ones that can give you the added benefit
of boosting your own self-confidence. Our KNOWLEDGE Days focus on
unlocking your creativity, boosting your credibility and improving your
communication skills, whether it’s public speaking before a group, a faceto-
face discussion with your boss or even negotiating with a vendor.
- Time Management in a Day - People Styles at Work
- Writing Effective Reports - Conducting Successful
- Managing Effective Meetings - Negotiations
- Effective Decision Making - Emotional Intelligence
- Delivering Effective Presentations - Work Life Balance
- Effective Personal Communication - Creative Thinking